10 February 2025
Key takeways
Digital transformation, undeniable and indispensable, means that embracing artificial intelligence (AI) as a working tool in the business world is a way forward. The topic continues to raise more and more awareness of its usefulness, both in terms of software and hardware. However, it requires a gradual implementation in which artificial intelligence represents a strategic asset rather than a corporate risk. Simply wanting to take advantage of digital evolution without strategic, well-planned approaches that optimise the use of these technologies is not recommended. The key to effective AI implementation lies in well-defined strategies adapted to the specific needs of each organisation.
To begin with, it’s important to define objectives and needs. This involves identifying specific problems that AI can effectively solve, such as those related to operational efficiency, customer service or product innovation. All departments and teams need to understand the objectives, how their activities contribute to achieving them, and identify their needs. This promotes a cohesive and collaborative approach, which is essential for the success of AI projects. Workshops, brainstorming sessions, and constant communication between teams are effective strategies for ensuring this alignment between needs and objectives and determining what tools the organisation can use to meet them.
Data is the fuel of organisations. Developing a data strategy is an approach that makes it possible to identify where AI solutions need to be implemented. This includes considerations about data collection, storage, and management. It is also crucial to guarantee the quality and integrity of the data, as well as to implement governance practices that ensure compliance with regulations and guidelines on information security. In order to guarantee this compliance, monitoring and auditing practices must be implemented to identify and correct problems quickly and efficiently.
The success of AI’s applicability also depends on employee training. Investing in employees’ training and continuous education to develop internal skills is essential for the success of AI in organisations. Training and constantly updating employees not only increases the effectiveness of AI solutions but also promotes a culture of innovation and progression within the organisation. The role of leadership in promoting a culture of innovation and continuous learning is also important here. Leaders must be role models capable of demonstrating a commitment to training, ensuring and encouraging their teams to access new learning opportunities.
All change must be prudent and cautious, so it is still essential to seek a gradual implementation of Artificial Intelligence tools in organisations and in their day-to-day operations. Adopting a gradual approach to implementing AI allows organisations to facilitate the adaptation of everyone involved and minimise the risks. Starting with pilot projects makes it possible to test solutions on a smaller scale, adjust strategies and quickly demonstrate the benefits of these tools. From these learnings, the organisation can scale AI solutions more safely and efficiently.
Based on these approaches, it is clear that successfully implementing AI is not just a question of technology but of strategy and vision. Establishing partnerships with AI specialists and trusted suppliers can also speed up implementation and increase the likelihood of success. Specialised companies offer not only advanced technology but also experience and know-how that can be crucial in overcoming technical and organisational challenges.
By clearly defining objectives, developing a robust data strategy, investing in employee training and adopting a gradual implementation while establishing strategic partnerships, organisations can maximise the benefits of AI solutions and position themselves at the forefront of the digital age. Gradually, employees and the very dynamics of the organisation can realise that artificial intelligence is actually a solution rather than a problem and that it enables efficiency rather than replacing mechanisms.
Opinion article published in:
- Executive Digest – february, 2025