21 February 2024
Insurance
Insurance
Reduce risk, know your customer and boost your business
Personalizing the offer, determining insurance premiums, and mitigating risks now constitute crucial pillars for the insurance industry, which benefits from adopting innovative technologies to enhance its responsiveness and efficiency.
Insurance companies need accurate, reliable, and real-time information to have greater control over operations, reduce costs and develop effective strategies, thus gaining greater competitive advantages over other market agents.
The adoption of Data Analytics and Artificial Intelligence solutions offers a 360-degree view of the business, which leads to better decision-making and a more efficient response to the constant commercial pressures faced by the sector.
Optimize the customer experience and develop products and services adapted to their needs, anticipate market changes, and identify new sales opportunities, making your business more competitive, strategic and profitable.
Bring greater agility and effectiveness to the business, as well as improving operational efficiency and automating processes.
The global Analytics market size in the insurance sector reached US$11.2 billion in 2022. Going forward, IMARC Group expects the market to reach US$23.3 billion by 2028, exhibiting a growth rate ( CAGR) of 12.7% during 2023-2028.
What we do
By applying advanced data analysis techniques to determine insurance premiums based on more accurate risk factors. This approach involves analyzing the history of claims, policyholder profiles and external data, such as demographic and meteorological information, to establish prices that more accurately reflect the risk involved.
Data analysis enables insurers to assess more precisely the risks linked to different types of insurance. This includes identifying patterns and forecasting events that could impact insurance portfolios, facilitating proactive risk management.
AI-powered chatbots and virtual assistants can improve customer service by providing quick replies to questions and assisting policyholders through the claims process, resulting in a more satisfying experience.
AI allows you to automate tasks, reducing the likelihood of human errors, which is particularly important in underwriting and claims processing processes. This automation not only increases efficiency, but also contributes to more precise and agile operations.
Benefits
Operational efficiency
Enhance process agility and quality of decision-making in all departments. Increase operational efficiency by making processes more productive and automated. Reduce costs and adjust operations based on customer behavior and external variables.
Customer service
Carry out customer segmentation, loss control, performance monitoring, sales forecasting and risk assessment. Get 24/7 customer support through chatbots to build a trustworthy brand.
Increase financial transparency
With dynamic financial analysis, of solvency and asset and capital allocation models, analyze your organization's financial health easily and in real-time. Analyze profit by customer, region or product through simple and reliable reports.
Boost sales
Develop personalized campaigns, identify up-sell and cross-sell opportunities for customers, improve after-sales service, increasing customer satisfaction and loyalty, while creating assertive and direct commercial strategies.
Anticipate scenarios
Through efficient predictive models, trace patterns and behaviors, define strategies and direct marketing campaigns based on the customer profile, habits and feedback.
Reduce risk and fraud
Monitor fraud risk through history and predictive analytics. Mitigate regulatory risks and ensure regulatory compliance by rigorously protecting corporate and confidential customer data.
Strategic marketing
Develop smarter marketing campaigns and increase ROI. Greater knowledge of the customer allows the development of new products and services that meet their needs and trends.
Complete and accurate dashboards and reports
Gain a better understanding of opportunities within each policyholder, including revenue growth, product promotion, risks, business volume and customer retention.
Clients
